Guidelines for Fansign Event

1. Admission & Identity Verification

• The transfer or proxy receipt of entry tickets is strictly prohibited. If discovered, admission will be denied, participation will be canceled, and all related responsibilities will fall solely on the individual.

• All attendees must bring a valid physical photo ID for identity verification. Only physical photo IDs will be accepted, and the name on the application must match the ID.

(If the applicant’s name does not match the name on the ID, participation in the event will not be permitted.)

Expired IDs will not be accepted.

- Korean nationals (Adults): Resident Registration Card, Driver’s License, Passport

- Korean nationals (Minors): Youth ID, Passport, Student ID (middle/high school with date of birth), or government-issued certificates

- Foreigners: Passport or Korean Alien Registration Card only

2. Event Guideline

• Lost entry tickets cannot be reissued, and participation will not be possible without them.

• If ticket transfer is detected, the participant will be removed immediately and banned from all future events for the artist.

• Assigned seats must not be changed; unauthorized seat changes may result in disadvantages.

• For in-person event winners, one signed album will be collected onsite, while the remaining products will be shipped.

• Please follow all onsite staff instructions for smooth operation.

3. Recording & Filming Devices

• The use of cameras, mobile phones, smartwatches, wireless earphones, or any recording/filming devices during waiting or signing is strictly prohibited.

• All devices must be left at your seat or temporarily entrusted to staff. On-site staff will check for recording-capable devices (Bluetooth earphones, smartwatches, etc.), and participants must comply.

• If found with a device during waiting or signing, staff will check for recordings. Any unauthorized recording/filming will result in immediate data deletion, cancellation of eligibility, and removal from the venue.

• Live broadcasting of the event through social media platforms (Instagram Live, Facebook Live, etc.) is prohibited. Violations will result in the deletion of content and removal from the venue.

4. Signing Rules

• The signing will only be done on the NEWBEAT 1ST MINI ALBUM [LOUDER THAN EVER] (Photobook ver.) prepared onsite. (1m 30s per member)

• Requests for signatures other than the designated album, such as on covers, photocards, CDs, or personal items, will be stopped or collected by staff.

• The name to be signed must be your real name (Korean/English) only. Nicknames or aliases are not permitted.

• Only one artist’s signature can be placed on each page. Please mark in advance the page for each artist where you wish to receive the signature.

• Post-it questions are limited to one per artist and must relate to yourself or the artist.

• All post-it questions will be checked by staff before signing. Post-its that include another person’s name, multiple post-its for one artist, or content deemed inappropriate by staff will be collected.

5. Props & Gifts

• Letters and gifts can be delivered directly to the artist during the Fansign Event.

• Food and beverages are not allowed as gifts. Unopened drinks or food items with lids (such as cakes or snacks) may be used only as props, and cannot be consumed by the artist.

• Please hand over any props for the Fansign Event to the staff upon entry.

• Cameras (Polaroid, film, digital) may be used as props only if batteries and films are removed. (Toy cameras with built-in batteries or memory are not allowed.)

• If props are directly written or drawn on by the artist during the event, such items will be collected and disposed of onsite.

• Props will be returned after the fansign, but the organizer is not responsible for any lost items if they are not collected at the designated time.

6. Fan Etiquette

• Participants must remain in their assigned seats; moving seats is not allowed. Cameras (tripods) or belongings cannot be placed in other locations.

• Excessive requests, shouting, abusive language, unnecessary physical contact, or writing on the artist’s body are strictly prohibited. Violations will result in removal from the venue.

• Excessive personal comments, chants, shouting, or standing that disturbs others must be avoided.

7. Additional Information

• Please understand that, due to unavoidable circumstances, some members may be absent. Such absences may only be announced right before the event. Even in the case of member absence, exchanges or refunds will not be provided.

• This fansign event may be partially changed or canceled without prior notice.

• The organizer will not be responsible for any disadvantages caused by failure to read or comply with the above guidelines. For detailed inquiries regarding the fansign, please contact hellolive (cs@hellolive.tv).

hellolive Video Call Event Notice

• The VIDEO CALL event will be held through the hellolive mobile app (You must sign up for a hellolive account before applying).

• A push notification will be sent before the event begins. Please make sure to enable push notifications in the app settings.

• Participation is only possible with the hellolive account used at the time of application. Account changes after application are not allowed.

• A timer is built into the VIDEO CALL app. Once the allotted time (3m) has been used, the call will automatically end.

Video Call Guidelines

• For participation, you must bring a valid physical photo ID. Only physical IDs with a photo are accepted. If the applicant’s name does not match the name on the ID, participation in the event will not be permitted.

Only IDs that are not expired will be accepted.

- Korean nationals (Adults): Resident Registration Card, Driver’s License, Passport

- Korean nationals (Minors): Youth ID, Passport, Student ID with date of birth (middle/high school only), Government-issued certificate

- Foreigners: Passport, Korean Alien Registration Card

• If the content of the VIDEO CALL is deemed inappropriate, the event may be forcibly terminated during the call.

• The signed album will be prepared at the VIDEO CALL event.

- The “To.” will only be written in your real name (Korean/English).

- One of the albums you purchased will be signed and shipped. The album version and signing page will be assigned.

• Signed albums will be shipped together with your original order after the event, so please note that delivery may be delayed.

• The organizer will not be responsible for any disadvantages caused by failure to read or comply with these guidelines. For inquiries, please contact hellolive (cs@hellolive.tv).